Odoo apps for services


Odoo offers a range of apps for service businesses that help manage projects and customer inquiries, streamline time management and planning. With Odoo, you can create a better customer experience and ensure efficient operations.


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Efficient service management – everything in one place


For service companies, it is important to be able to deliver value to customers while optimizing internal processes. With Odoo apps for services, you get tools to plan projects, track time, handle customer inquiries and much more. All apps are fully integrated and designed to give you an overview of both operations and customer needs.

Project


Effective project management with Odoo

Odoo Project makes it easy to organize and monitor your projects from start to finish. With the app's intuitive user interface, you can easily create, organize, and follow up on projects. The app supports visual tools like kanban boards, so you can quickly get an overview of tasks and deadlines. You can also assign tasks, track progress, and share documents with your team directly in the app.

With Odoo Project you get:
  • Efficient task management with kanban view.
  • Ability to assign and prioritize tasks.
  • Overview of project progress and deadlines.

More about Project

The project app acts as a central platform that supports collaboration across teams and provides insight into the status of projects with detailed reports. Schedules, tasks, and resources are easily managed, and collaboration is strengthened with features for file sharing and real-time communication.

Odoo Project is also integrated with Sales, Invoicing and Sign, creating a coherent solution for the needs of the entire company.


See video about Odoo Project


Timesheets​


Efficient time tracking for all tasks

With Odoo Timesheets, it's easy to track working hours for projects and individual tasks. The app allows you to record time manually or via a timer, ensuring accurate data for billing and analysis. In addition, detailed reports can be created that you can use to evaluate time usage and optimize resources for better productivity.

With Odoo Timesheets you get:
  • Simple interface for manual or automatic time recording.
  • Overview of time spent per project and task.
  • Reporting for invoicing and resource optimization.

More about Timesheets

This app can be used both independently or as an integrated part of Odoo Project. The app can also be integrated directly with Sales and Invoicing to ensure correct invoicing of tasks and projects.


See video about Odoo Timesheets


Field Service


Deliver services directly in the field

If your company provides services to customers, Odoo Field Service is the right app for you. With the app, you can easily plan service tasks, assign them to employees, and track their execution in real time. Employees can use the app to update status, record time, and communicate with the team. This ensures efficient service delivery and a better customer experience.

With Odoo Field Service you get:
  • Efficient planning of tasks in the field.
  • Possibility of real-time updates from employees.
  • Integration with invoicing for quick payment.

More about Field Service

The app offers GPS tracking and reporting, making it ideal for businesses with many field-based activities. It integrates best with Project, Timesheets​ and Inventory, all of which help ensure an efficient work process.


See video about Odoo Field Service


Helpdesk 


Fast and efficient support

Odoo Helpdesk helps you keep track of and respond quickly to your support tickets. You can organize your tickets by priority, status or category, so you can be sure that nothing is overlooked. You can use the Helpdesk app both internally and for your customers, and it can be supplemented with your own forum (Help Center), where employees or customers can find answers to the questions you most often receive in Helpdesk. In addition, you can activate time registration in your Helpdesk, so that employees can automatically track their time spent while working on a ticket.

With Odoo Helpdesk you get:
  • Structuring and prioritizing support inquiries.
  • Automation of tasks and notifications.
  • SLA compliance for improved customer satisfaction.

More about Helpdesk

The helpdesk app supports integration with live chat and email, so you can bring all your customer channels together in one place. The app works well with the other Odoo apps, especially with Project, Field ServiceTimesheets​ and Marketing Automation


See video about Odoo Helpdesk


Planning


Optimize your resource planning

With Odoo Planning, you can coordinate resources and tasks efficiently. Through the app, you can assign employees, create schedules, and keep track of workload. The app has a good visual navigation and interface, which makes it easy to adjust and optimize schedules while ensuring that resources are utilized in the best possible way.

With Odoo Planning you get:
  • Ability to allocate and coordinate resources.
  • Visual overview of tasks and schedules.
  • Real-time updates on changes.

More about Planning

Odoo Planning is an efficient tool for shift scheduling that provides a good overview of the available and planned resources. Planning can be easily integrated with Employees, Project and Timesheets​.


See video about Odoo Planning


Appointments


Easy management of appointments and meetings

With Odoo Appointments you can organize and keep track of customer appointments and internal meetings. The app allows for online booking, notifications and synchronization with your calendars. This means that your customers can easily book a meeting with you at a time that fits into your calendars. This ensures that all appointments are met and that customers get a professional experience.

With Odoo Appointments you get:
  • Online booking and calendar management.
  • Automatic reminders and notifications.
  • Synchronization with third-party calendars.

More about Appointments 

With Odoo Appointments, you don't have to write back and forth with a customer trying to find a meeting time that suits all parties. Through the app, the customer can book an appointment online, which is automatically created in your calendar, while taking into account that there are no other appointments scheduled in the time slot.

Odoo Appointments can be integrated with Websites, CRMProject and Helpdesk , which can help create a good customer experience.


See video about Odoo Appointments


Streamline your services with Odoo


With Odoo's apps for services, you get the tools you need to optimize your services and support. If you want to hear more about Odoo and the different apps for services, contact us or book a demo.


Call us if you would like further information about Odoo apps for Services.


+45 87 25 07 87


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