Discuss
Gather all communication in one place
Odoo Discuss is a central communication tool in Odoo that brings together all communication both internally and externally. Through the Live Chat on the website, customers can contact you through Odoo Discuss. Employees can send messages, share documents and stay updated on projects. With real-time synchronization, teams can collaborate more effectively and avoid misunderstandings.
With Odoo Discuss you get:
- Centralized communication across teams.
- Integration with the other Odoo apps.
- Ability to attach files and share links.
More about Discuss
The app supports both individual and group messages and can be used as a replacement for emails. Odoo Discuss appears as a chat window when you receive messages, regardless of which other apps you are in. Therefore, Odoo Discuss also works with the other Odoo apps. However, the app works particularly well with CRM and Helpdesk, as new leads and tickets can be created directly from the chat window.
Approvals
Automate your approval processes
Odoo Approvals helps you digitize and automate your approval processes. For example, travel requests, budget approvals, or vacation requests. It's quick and easy for you to create, review, and approve requests, reducing bottlenecks and saving time.
With Odoo Approvals you get:
- Tailored workflows for approvals.
- Automatic notifications for faster response.
- Centralized overview of all active and completed inquiries.
More about Approvals
You define which people have the rights to approve different types of requests. Odoo Approvals is integrated with, among others, Employees, Project and Expenses.
See video about Odoo Approvals
IoT
Connect your IoT devices directly to Odoo
You have the option to connect your IoT devices such as printers, sensors and scanners directly to your Odoo system. This allows you to integrate your digital processes with your physical devices. This contributes to optimizing your workflows and at the same time reduces the number of manual errors.
With Odoo IoT you get:
- Direct integration with IoT devices.
- Real-time data transfer to the system.
- Reduction of manual workflows and errors.
More about IoT
IoT is ideal for companies within production, warehousing and retail, where, for example, scanners can be integrated into the warehouse or for POS Shop or label printers for webshop orders. The app is therefore also best integrated with Inventory, Manufactoring and Sales.
Knowledge
Share & manage company knowledge
With Odoo Knowledge, you can create and share internal guides, documentation, and articles. The app helps you gather all your company's knowledge in one place so that employees can quickly find the information they need, such as employee handbooks, templates, etc. This reduces support questions and increases efficiency.
With Odoo Knowledge you get:
- A central platform for storing company knowledge.
- Quick access to guides and documentation.
- Ability to create knowledge databases for specific teams.
More about Knowledge
The app integrates well with Helpdesk, HR and Project to ensure that all employees have access to the right knowledge when they need it.
See video about Odoo Knowledge
Communicate effectively with customers via WhatsApp
With Odoo WhatsApp, you can send messages directly to customers and partners via the world's most popular messaging platform. The app allows you to manage conversations, send automatic replies, and track communication directly in the Odoo system, so you always have an overview of your customer contact.
With Odoo WhatsApp you get:
- Integration with customer data in CRM.
- Ability to send automatic messages and notifications.
- Centralized history of customer communication.
More about WhatsApp
This app is ideal for businesses looking to improve their customer engagement. It works best with CRM, Sales and Marketing Automation to create a holistic communication strategy. It is also possible to create different templates, so it is quick and easy to send messages.
